PESTPRO Online – Protech Pest Control
PestPro Online – A comprehensive digital reporting tool enhancing efficiency & reporting in pest management.
Managing exhaustive inspection & treatment data through manual processes.
Inefficient tracking of pest activity trends & chemical usage across diverse client sites.
Difficulty generating timely, tailored reports to meet strict client compliance requirements (especially in Food Processing/Retail).
Lack of a streamlined digital solution.
Digital reporting & management tool designed specifically for the pest control industry.
Provide Protech management with a direct connection to their technicians.
Enable Protech technicians and management to Track Key Metrics.
Generate detailed activity reports accessible via a secure online portal.
Highlighting trends & analysing data allows Protech to stay ahead of potential infestations.
Reduced costings with streamlined operations & proactive management
Automating data capture & reporting, reducing administrative burden.
Data-driven insights contribute to better overall business performance.
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While Protech possessed deep industry knowledge and effective methods, managing the exhaustive data associated with pest control inspections and treatments presented a significant challenge. Keeping detailed records, tracking pest activity trends across sites, monitoring chemical usage, and generating tailored reports for clients – particularly those in sectors like Food Processing and Retail with stringent health and hygiene requirements – was a complex and often tedious manual process. Protech needed a digital solution to streamline these operations, improve data analysis capabilities, and enable a more proactive approach to pest management, ensuring compliance and providing enhanced value to their clients.
Collaborating closely with the Protech team, who provided invaluable insights into industry processes, Hitori developed PestPro Online. This bespoke web and mobile application serves as a comprehensive digital reporting and management tool designed specifically for the pest control industry.
PestPro Online enables Protech technicians and management to:
Track Key Metrics: Monitor insect and rodent activity levels, pinpoint missed inspection locations, identify damaged pest control devices, and accurately record pesticide and chemical usage.
Streamline Reporting: Generate detailed activity reports accessible via a secure online portal. The system facilitates in-depth activity and trend analysis, allowing for the creation of tailored reports to meet specific client compliance and informational needs. This includes providing supporting evidence and recommendations with each report.
Simplify Record Keeping: Effortlessly manage, access, and maintain historical inspection and treatment records for every client site.
The application ensures all inspections are conducted systematically, meeting the unique requirements of each client site, particularly those with strict regulatory demands. Furthermore, it provides Protech management with a direct connection to their technicians, enabling efficient job allocation and real-time viewing of completed inspection reports.
The implementation of PestPro Online has digitally transformed Protech’s operational workflow. The tool facilitates smoother, more effective pest management by:
Enabling Proactive Strategies: Highlighting trends and analysing data allows Protech to stay ahead of potential infestations.
Improving Efficiency: Automating data capture and reporting significantly reduces the administrative burden.
Reducing Costs: Streamlined operations and proactive management contribute to overall cost savings.
Enhancing Client Service: Providing detailed, easily accessible reports with supporting evidence strengthens client relationships and ensures compliance requirements are met consistently.
Boosting Business Output: Improved efficiency and data-driven insights contribute to better overall business performance.
This project was a fantastic opportunity to apply our digital transformation expertise to a new industry. The collaboration with Protech Pest Control was highly productive, resulting in a tool that directly addresses their needs and enhances their service delivery. We look forward to potentially collaborating with Protech on future digital strategy or transformation projects.
KEY FEATURES & TECHNOLOGY
Comprehensive Tracking: Real-time monitoring of pest activity (insects, rodents), status of traps/devices, missed inspection points, and detailed chemical/pesticide usage logs.
Secure Reporting Portal: Web-based access for clients and management to view detailed reports, dashboards, and historical data.
Advanced Analytics: Built-in tools for analysing pest activity trends over time and across different locations within a site.
Customisable Reports: Ability to generate tailored reports meeting specific client needs, industry standards, and compliance requirements (including HACCP).
Evidence Attachment: Functionality for technicians to attach photographic evidence or notes directly to inspection reports via the mobile app.
Centralised Record Management: Secure and easily searchable database for all historical inspection data and client information.
Mobile Job Management: Technicians receive job allocations, checklists, and site information directly on their mobile devices.
Offline Capability (Mobile): Potential for technicians to record data in areas with poor connectivity, syncing automatically when back online.
Frontend (Web & Mobile): React / React Native (allowing code sharing between web and mobile platforms for efficiency)
Backend: Python and Django (a framework for building robust and secure APIs)
Database: PostgreSQL (A reliable relational database for structured data management and reporting)
Cloud Hosting: AWS (Amazon Web Services – providing scalable infrastructure for hosting the application and database)
APIs: RESTful APIs for seamless communication between the mobile app, web application, and backend server.
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