Introducing rxConnect®

At HITORI, we’re always looking for ways to simplify and enhance digital health ePrescribing integration. That’s why we built rxConnect® our proprietary middleware designed to streamline connectivity with eRx and the Services Australia HI Service, making eScript (electronic prescriptions) integration easier, faster and secure for your own custom healthcare portals and software.

rxConnect® is enterprise-ready electronic prescribing middleware — fully owned, critical infrastructure with private data silos and zero SaaS reliance. Built to be controlled internally under a perpetual licence.

1-2 Day Integration. Fully Owned. Production Ready with Your Compliant Portal.

Integrating with Australia’s ePrescribing ecosystem can be complex, requiring secure and compliant data exchange between multiple systems.

rxConnect® acts as a secure bridge – enabling healthcare providers and software vendors to connect effortlessly with eRx and the Services Australia HI Service.

rxConnect® removes around 90% of the technical integration complexity involved in connecting your software to Australia’s electronic prescribing infrastructure and Healthcare Identifiers Service.

Announcement: My Health Record (MHR) integration is also available via our mhrConnect®

With rxConnect®, you get:
✅ Seamless ePrescribing integration – connect with eRx and Services Australia without the hassle.
✅ Integration in 1–2 days – get rxConnect® connected to your application quickly.
✅ Fully owned connection – your integration, not another third-party dependency.
✅ Secure & compliant architecture – built to APPs, HIPAA and ADHA conformance requirements.
✅ HI Service via REST API – integrate directly with the Healthcare Identifiers Service.
✅ Scalability & reliability – built for high-volume transactions, hosted on your own servers.
✅ Custom UI & workflow – full control over the clinician and patient experience.
✅ No restrictive iFrame – integrate prescribing directly into your own product.
✅ Web & mobile integration – fits seamlessly into your existing apps and workflows.
✅ Unlimited prescribers & clinics – one licence, scale across your entire organisation.
✅ No ongoing licensing fees – one-off infrastructure investment, no recurring licence fees.
✅ End-to-end support – from middleware to fully compliant clinician/patient portals and apps.

We’ve designed rxConnect® to simplify integration for digital health platforms, fully compatible with existing clinical systems and supporting both real-time and asynchronous prescribing flows.

While rxConnect® can be integrated as a standalone service within your existing portal or platform, we offer far more than a simple eScript API.

We provide consulting and guidance to help ensure your application or platform operates as a legally compliant prescribing system in Australia.

Our healthtech team has over 10 years of experience building for major organisations like The Alfred, Monash Health, Austin Health, Dementia Australia, and Cannatrek. You gain a trusted partner who knows what’s required for clinical and regulatory approval.

You can use rxConnect® on your own platform, and if needed, we can also build custom portals and apps and provide strategic healthtech guidance, including workflow and product design to ensure a smooth, compliant experience for clinicians and patients.

Whether you’re developing a healthtech platform, medical app, or tailored electronic prescribing solution, rxConnect® makes integration simpler, faster, and more reliable, with an integration you fully control, not a third-party black box.

Ready to accelerate your ePrescribing integration with ADHA, eRx, and Services Australia?
👉 Get in touch with our team and see how rxConnect® can power your digital health solution.