Here is a few things we like you to know about our web/mobile app development and website project quote process and workflow. This will also allow you to see if we are a good fit for your project.
We like to know this so we can ensure we can provide a quality result for the budget you have available. The cost of our mobile app development and websites depends on the amount of time we dedicate to any one project, so we like to know your budget before we begin (where possible!).
Once we know your approximate budget (or if you are open to any) we will provide a quote which will include the cost of each task involved to complete your project. To do this we use Harvest App where you will also approve our quotes. This ensures a transparent workflow including costs for tasks and approvals. Any addition to the original scope will be quoted separately and require approval before commencement (all T&C’s will be stated on your quote).
Once you have approved our quote we will set-up your project and all related tasks on Basecamp App where we track all of our project tasks and client liaison. We’ll provide you with a login so you can see what our Melbourne team are working on and when a task is scheduled to be completed. You will also see any project related documents, to-do lists and alike. This ensures complete transparency and allows you to login to your project at any time for updates.
All projects are built locally on our macs, version controlled via GIT and provided to you for review either via email, on our password protected staging server or via an adhoc app release using TestFairy. During the project you will have direct contact with our Melbourne team actually working hands-on on your project (totally transparent). We invoice at milestones of key deliverables in 1/4, 1/3, 50/50 or other prior agreed payment schedule, the first is always an up-front commencement deposit to start the ball rolling at our end.
Once we complete your web/mobile app development or website project we will supply completed website files for you to launch on your server or compiled app development builds. We can also on request, launch or submit your completed project and can even provide training to manage your project yourself moving forward. On completion your project will move to our support phase where our Melbourne team can assist you with ‘reasonable’ support and bug fixes within 30 days or quote future upgrades. Support requests can be sent to firstname.lastname@example.org or logged with the studio on (03) 9682 8003 most of which will be actioned within 24 hours (or sooner).
Sound good? Contact us.