Introducing rxConnect®
At HITORI, we’re always looking for ways to simplify and enhance digital health integration. That’s why we built rxConnect® our proprietary middleware designed to streamline connectivity with eRx and the Services Australia HI Service, making eScript (electronic prescriptions) integration easier, faster and secure for your own custom healthcare portals and software.
rxConnect® is enterprise-ready electronic prescribing middleware — fully owned, critical infrastructure with private data silos and zero SaaS reliance. Built to be controlled internally under a perpetual licence.
1-2 Day Integration. Fully Owned. Production Ready with Your Compliant Portal.
Integrating with Australia’s ePrescribing ecosystem can be complex, requiring secure and compliant data exchange between multiple systems. rxConnect® acts as a secure bridge – enabling healthcare providers and software vendors to connect effortlessly with eRx and the Services Australia HI Service.
With rxConnect®, most teams can begin compliance preparation within days rather than spending months or even years building and validating Australian Digital Health infrastructure from scratch.
Announcement: My Health Record (MHR) integration is also available via our mhrConnect®
With rxConnect®, you get:
✅ Seamless ePrescribing integration – connect with eRx and Services Australia without the hassle.
✅ Integration in 1–2 days – a simple copy-and-paste setup once your environment is ready.
✅ Fully owned connection – your integration, not another third-party dependency.
✅ Secure & compliant architecture – built with HIPAA standards and ADHA requirements in mind.
✅ rxConnect integration in days – go-live depends on your platform’s CTS compliance readiness.
✅ Scalability & reliability – built to handle high-volume transactions, hosted on your server or ours.
✅ Full UI & front-end workflow – customisable user interface components for clinicians and patients.
✅ Unlimited prescribers & clinics – one licence, scale across your entire organisation.
✅ No ongoing licensing fees – one-off infrastructure investment, no recurring licensing fees.
✅ End-to-end support – from middleware to fully compliant portals and apps, if you need them.
We’ve designed rxConnect® to simplify integration for digital health platforms, fully compatible with existing clinical systems and supporting both real-time and asynchronous prescribing flows.
Flexible deployment & strategic support
While rxConnect® can be integrated as a standalone service within your existing portal or platform, we offer far more than a simple eScript API. We provide consulting and guidance to help ensure your application or platform operates as a legally compliant prescribing system in Australia.
Our healthtech team has over 10 years of experience building for major organisations like The Alfred, Monash Health, Austin Health, Dementia Australia, and Cannatrek. You gain a trusted partner who knows what’s required for clinical and regulatory approval. You can use rxConnect® on your own platform, and if needed, we can also build custom portals and apps and provide strategic healthtech guidance, including workflow and product design to ensure a smooth, compliant experience for clinicians and patients.
Whether you’re developing a healthtech platform, medical app, or tailored electronic prescribing solution, rxConnect® makes integration simpler, faster, and more reliable, with an integration you fully control, not a third-party black box.
Ready to accelerate your ePrescribing integration with the ADHA, eRx, and Services Australia?
👉 Get in touch with our team and see how rxConnect® can power your digital health solution.
rxConnect® FAQ's
Most customers integrate rxConnect in 1-2 days. Because our middleware provides pre-built connectivity to eRx and the HI Service, your development team can focus on building clinical workflows and user experiences rather than complex digital health infrastructure.
rxConnect significantly reduces the technical complexity of electronic prescribing integrations, but your application must still meet the relevant Australian Digital Health Agency and Services Australia requirements.
Your prescribing workflows, user interface, clinical safety controls and business processes remain subject to conformance and compliance assessment.
rxConnect provides production-ready REST APIs and optional UI components for secure connectivity to:
- eRx Script Exchange
- Healthcare Identifier (HI) Service
- Patient identifier validation
- Electronic prescription creation, retrieval and dispense workflows
- Authentication and secure session handling
- REST-based APIs across all endpoints
- Audit and compliance logging for traceability
- Robust error handling and transaction management
- Optional user interface components (React / iFrame)
- Conformance support aligned to Australian Digital Health requirements.
Building direct integrations with Australia’s digital health ecosystem is notoriously complex and can take many, many months (even years) and requires specialist knowledge of technical, security and operational requirements. With rxConnect, most teams can begin compliance preparation within days rather than spending months learning, building and validating the underlying infrastructure.
Yes.
Beyond providing the middleware, Hitori can advise on workflow design, implementation approaches and common compliance considerations based on our experience delivering healthcare software and digital health integrations.
Our goal is to help ensure your platform is implementing the right foundations from the outset before entering formal conformance and compliance activities.
Yes, clients can engage Hitori to deliver both the application and the rxConnect® integration. This allows us to accelerate development, apply proven Australian Digital Health workflow patterns, and support the journey from initial concept through to production readiness.
rxConnect® is available in two implementation tiers, depending on your organisations integration scope and level of support required.
Both tiers provide access to the same core middleware under a perpetual licence and are designed to accelerate integration by removing the need to build and validate complex Australian Digital Health infrastructure from scratch.
In practice, rxConnect® significantly reduces the amount of foundational development, learning, and validation work typically required across government integration layers and compliance environments, which in many cases can take 6–12+ months when built independently.
Because requirements vary across organisations and regulatory environments, pricing is not published publicly.
To determine the right tier for your use case, you can:
- Email us with a brief overview of your platform,
- or Book a meeting to discuss your integration and compliance requirements.
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