Introducing mhrConnect®
mhrConnect® is enterprise-ready middleware for My Health Record — critical infrastructure with private data silos and zero SaaS reliance. Fully owned under a perpetual licence and built to be controlled internally.
Fast Integration. Fully Owned. Built Into Your Product.
mhrConnect® – My Health Record Integration. mhrConnect® gives healthcare software vendors a privately deployed, fully owned connection to My Health Record and the HI Service through a simple REST API.
Integrating with Australia’s My Health Record ecosystem can be complex, requiring secure and compliant data exchange between multiple systems.
mhrConnect® gives healthcare software vendors a privately deployed, fully owned connection to My Health Record and the HI Service through a simple REST API.
Connecting directly with My Health Record and the Healthcare Identifiers Service, mhrConnect® enables clinicians to securely access, view, create and upload patient health information and clinical documents from within your own application.
mhrConnect® acts as the integration layer between your healthcare software and Australia’s My Health Record ecosystem. We’ve already done the specialised integration work, including the underlying My Health Record and HI Service connectivity, so your developers can integrate through a simple REST API rather than learning and building the entire digital health integration from scratch.
Your application retains control of the user interface, workflows and data, giving you the experience of your own direct My Health Record integration without the development overhead.
Announcement 14/05/26: mhrConnect® is now available — our proprietary middleware designed to simplify secure integration with Australia’s My Health Record system. Contact us to learn more.
With mhrConnect®, you get:
✅ My Health Record via REST API – access, view and upload clinical information from your own application.
✅ HI Service via REST API – securely connect to the Healthcare Identifiers Service.
✅ Fully owned connection – your MHR integration, not another third-party dependency.
✅ Private deployment – deploy within your own infrastructure and retain control of your data.
✅ Custom UI & workflow – full control over the clinician and patient experience.
✅ No restrictive iframe or portal – integrate My Health Record directly into your own product.
✅ Clinical document support – create and upload compliant clinical documents to My Health Record.
✅ Works with rxConnect® – combine MHR and ePrescribing within one clinical workflow.
✅ Integration in around 1-2 weeks – get your application connected quickly, subject to conformance readiness.
✅ End-to-end support – from middleware through to compliant clinician portals and applications.
With 10+ years of digital health experience working with organisations including The Alfred, Monash Health and Austin Health, we’re excited to help power the next generation of connected healthcare solutions.
Interested in My Health Record API Integration?
👉 Get in touch with our team and see how mhrConnect® (our proprietary My Health Record middleware) can power your digital health solution.
mhrConnect® FAQs
mhrConnect® gives your healthcare platform the benefits of a direct My Health Record integration without your development team having to learn, build and maintain the underlying integration from scratch.
Your application still controls the user interface, clinical workflows and data flow. mhrConnect® simply provides the proven integration layer behind your software, including the My Health Record and HI Service connectivity, authentication, validation, audit logging and other technical requirements.
From your users perspective, My Health Record is simply part of your own platform.
mhrConnect® connects your healthcare software with Australia’s My Health Record system and the Services Australia Healthcare Identifiers Service.
It handles much of the underlying authentication, patient and provider validation, session management, audit logging and API interaction required for My Health Record integration.
mhrConnect® supports core My Health Record workflows including accessing and viewing patient records and uploading supported clinical documents to My Health Record.
The exact document types and functionality available can depend on your required workflows and conformance scope.
Yes. mhrConnect® includes integration with the Services Australia Healthcare Identifiers Service for patient and provider identification and validation.
We call it hiConnect®. If you need standalone access to the HI Service for any reason, please reach out.
If your platform already has an approved HI Service integration, you may also be able to continue using your existing connection.
Yes. mhrConnect® is designed specifically for custom patient management systems, telehealth platforms, clinical software, healthcare applications and enterprise health technology platforms.
It can be integrated into existing web, mobile and cloud-based systems through a REST API.
Yes. That is one of the main advantages of mhrConnect®.
Your team retains complete control over the user interface, clinical workflows, application architecture and patient or clinician experience. mhrConnect® handles the complex My Health Record integration behind the scenes while your application remains the system your users interact with.
No. mhrConnect® is middleware that sits behind your own healthcare software.
It does not replace your application or force your users into a separate platform. Your software communicates with My Health Record through the mhrConnect® API, allowing the integration to behave much like a direct integration developed specifically for your own system.
A direct My Health Record integration requires your development team to understand and implement a significant amount of specialised Australian digital health infrastructure, security, authentication, HI Service functionality, API behaviour and conformance requirements.
mhrConnect® has already done that integration work.
Your developers integrate with a simpler REST API while retaining the flexibility and control you would normally expect from building your own direct integration.
You retain control over your application, workflows, user experience and data.
mhrConnect® acts as the integration layer between your software and Australia’s digital health infrastructure, allowing My Health Record functionality to be embedded directly into your own platform rather than delivered through a separate third-party application.
mhrConnect® significantly reduces the technical complexity of My Health Record integration, but your application must still meet the relevant Australian Digital Health Agency and Services Australia requirements.
Your user interface, clinical workflows, security controls and business processes remain subject to the applicable conformance and compliance requirements.
Yes. HITORI can support your team throughout the My Health Record conformance process, including implementation, preparation for testing, resolving technical issues and making any required changes identified during conformance.
Yes. HITORI can design and develop your complete healthcare platform, including the user interface, clinical workflows, backend, APIs, cloud infrastructure and mhrConnect® integration.
This allows you to build a fully custom My Health Record-enabled solution rather than combining multiple off-the-shelf platforms.
For an existing healthcare platform, the technical integration can typically be completed within one to two weeks, depending on the required My Health Record functionality and your existing architecture.
Once integrated, your organisation can proceed through the applicable My Health Record conformance and approval process.
Pricing depends on your required My Health Record functionality, deployment model and integration requirements.
Contact HITORI and we can review your platform and recommend the appropriate licensing and implementation approach.
We partner with innovators to build digital products that improve lives.
